We are committed to providing an exceptional customer experience. Your satisfaction is our priority, and we are here to assist you with any questions or concerns.
Contact Us
Order Support
If you have any issues with your order—whether it’s missing items, damages, or tracking questions—please reach out within 48 hours of delivery so we can assist you promptly.
Frequently Asked Questions (FAQs)
Shipping & Delivery
- How long will my order take to arrive?
Orders are typically processed within 3-5 business days and shipped via USPS. You will receive an email when your order ships. - Do you offer international shipping?
Currently, we ship to [list of countries] with international delivery times varying based on location.
Returns & Exchanges
- What is your return policy?
We accept unused, unopened products for return within 30 days of delivery. Due to the nature of our products, we cannot accept returns on opened items. - How do I start a return?
Use the Return Form on the My Account menu with your order number and reason for return.
Product Questions
- Are your products cruelty-free?
Yes! We are 100% cruelty-free and never test on animals. - Are your products organic and natural?
Our formulations prioritize high-quality, natural ingredients, with organic sourcing whenever possible.
We value every customer and are here to ensure you have a seamless shopping experience with Anointed Apothecary. Thank you for supporting our mission of natural beauty and wellness!